Privacy Policy

TexturaFlor Institute (“we”, “us”, “our”) operates educational services at texturaflor.bond. This policy describes how we collect, use, share, and protect personal data when you interact with our website and courses.

1. Data we collect

• Account data: name, email, password (hashed), and communication preferences.
• Transaction data: purchased courses, amounts, currency, limited billing details (handled by our payment processor).
• Usage data: device/browser information, pages viewed, and interactions for analytics and security.
• Support data: messages you send via forms or email, including attachments you choose to provide.
• Cookie data: essential cookies for authentication and preferences (see Cookies section).

2. How we use data

• Provide and maintain the service, including course access and progress tracking.
• Process payments and prevent fraud.
• Respond to inquiries and provide support.
• Improve content and user experience through aggregated analytics.
• Comply with legal obligations and enforce our Terms.

3. Legal bases

We process personal data where necessary to perform a contract with you, based on your consent (e.g., marketing emails), to comply with legal obligations, or for our legitimate interests such as service improvement and security.

4. Sharing

We share data with trusted processors strictly for the purposes above (e.g., payment processing, secure hosting, analytics). We do not sell personal data.

5. International transfers

Where cross-border transfers occur, we rely on appropriate safeguards such as standard contractual clauses and technical protections.

6. Retention

We retain data for as long as needed to provide services and meet legal requirements. Account and transaction records may be kept for statutory periods even after closure.

7. Security

We apply technical and organizational measures including encryption in transit, access controls, audit logging, and staff training. No method is perfectly secure, but we continuously improve safeguards.

8. Cookies

We use essential cookies to maintain sessions and remember preferences (e.g., theme and cookie choices). You can decline non-essential cookies in the banner. Essential cookies are required for core functionality.

9. Your rights

• Access and portability: request a copy of your data.
• Rectification: correct inaccurate or incomplete information.
• Erasure: request deletion where applicable.
• Restriction/objection: limit or object to processing in certain cases.
• Withdraw consent: where processing is based on consent.

10. Children’s privacy

Our services are intended for individuals 16 and older. We do not knowingly collect data from children under 16.

11. Contact

Questions about this Policy or your data rights? Email [email protected] or use our Contact page.

12. Changes

We may update this Policy. Material changes will be communicated via the site or email. The “Effective date” will be updated accordingly.